UAlarm is a simple and easily set-up alarm monitoring application that manage instant communications and monitor escalation alerts via SMS. It captures and converts alert messages from your back-end applications and dispatches them as SMS to the designated recipients.

UAlarm enables IT administrator to handle all types of PBXs remotely, so that distant problems can be detected immediately where resolutions and resources can be deployed quickly to ensure minimal disruptions. If the fault is not acknowledged by the engineer within the desired response time, an automated notification will be escalated to the next available engineers.

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UApps enhances the standard capabilities of an IP telephony system and improves communications internally, leading to greater convenience, competency and a stronger framework. You will now be able to contact any office personnel quickly, as well as access to other miscellaneous services to enable greater workforce efficiency.

In a large-scale operation with single or multiple sites, you can even broadcast a real-time announcement from any IP Phone to another group of receiving IP Phones.

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Radiance’s UApps reward your guests with the finest hospitality. With UApps, the guests can easily access a diverse range of services such as room service, hotel facilities and promotions, weather forecast, news, flight information and many more with one quick dial from the IP phone browser.

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UCas is a fully web-based call accounting and billing application that captures real-time call data directly from PBX. It is designed to optimise cost control over the telecom expenses by allocating calling costs among departments and analyse call activities for the entire enterprise (domestic and international) from a centralised system.

With UCas, the call transactions are immediately tracked and processed for viewing and reporting to prevent internal phone abuse and potential toll fraud.

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UVoice is a centralised system for sending, storing and retrieving audio messages for businesses and corporations. It helps you to stay in contact with the business environment and be notified of the important messages around you. Whether you have a standard telephone lines or are using IP telephony services in your business, UVoice provides a complete cost-saving voice mail solution with the following main features:

• Customisable automated attendant that supports call forwarding to internal extension, voice mailbox and external number or mobile phone.
• Unified messaging lets you access email, voice, and fax messages from a single location anytime, anywhere

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In an increasingly competitive industry like hospitality, a hotel needs to enhance the guest experience to create guest loyalty and retention and increase room occupancy. It also needs maximum operational efficiency to keep costs down and revenue up.

Designed to bring speed, accuracy and efficiency to properties of all sizes, the StarSuite consists of three core modules:

• Call Accounting
• Property Management
• Voice Mail System

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