Internet Protocol (IP) telephony has transformed our workplace and the way we work.
IP telephony works by converting voice communications into data packets and transferring
it over your existing data network. With the numerous benefits IP telephony brings,
it’s not hard to understand why so many enterprises have embraced it. Radiance has
demonstrated expertise in integrating IP telephony for businesses of different industries
and sizes, from small offices to global enterprises with multi-site networks. With
us, you can rest assured you’re in good hands.
A single infrastructure supporting both voice and data significantly
reduces overall
networking and equipment costs. Costs associated with circuit moves, adds and changes
are further reduced as all communication applications are administered centrally.
One
system is easier to manage than two. Using IP telephony, your data and voice
networks are converged into a single network, which means that instead of having to juggle many networks at one go, you can focus on managing and maintaining just
the one, saving you time and energy.
With an integrated infrastructure, voice, data, video, and even wireless applications
are converged into one network. Not only is it more manageable, it also means that
your various modes of communications can work cohesively, and more than that – intelligently.
IP telephony is far more scalable than traditional telephone networks. Whether you
want to add extensions, integrate new sites onto your existing network, or add advanced
applications to your system, your expansion comes at a much lower cost, and with
far greater ease.
With IP telephony, you are no longer tied to your desk phone at work. Whether you
are at your headquarters, branch office, working at home, or on the road, you have
full to access all your communications applications.
IP Telephony enables new-generation business applications such as IP Softphones,
Unified Messaging, Multimedia Contact Centres, Collaborative Sharing, Video Streaming
and Conferencing, which streamline the communications process for your customers
and employees, and can greatly enhance the user experience. |